Your Weekly Insight Hub
Welcome back! Here’s your personalized update for the week. Remember, with intention, anything is possible.
CORE FOCUS: Helping people with loss and protecting legacies for generations to come
NICHE: Compassionate probate and estate planning legal representation
VALUES: Honesty, Good Vibes, Collaboration, Trust, Respect, Communication, Passionate & Helpfulness
This Week’s Highlights
A clear snapshot of what’s been accomplished
Meetings:
09.24.2025 | Nicole, Savana & Lexlee
Savana is on a Performance Improvement Plan (PIP):
- She has previously received a written PIP and now faces a 30-day review period to show measurable improvement.
Focus on Error Reduction:
- There is a critical need for Savana to slow down, proofread, and reduce mistakes in her work.
- Errors are impacting workflow and client service.
Accurate Time Tracking is Essential:
- Savana has started tracking time better and has seen an increase in billable hours.
- Nicole and Lexlee emphasized the use of alarms or reminders to support real-time entry.
Follow Established Workflows:
- Adherence to workflows is mandatory for efficiency and consistency.
- Deviations contribute to delays and confusion, especially as new employees join the team.
Lead by Example:
- Nicole stressed the importance of setting a good example for new hires (like Meredith and Hannah) in work quality and proofreading.
Support System is in Place:
- Individual file reviews will resume next week with closer tracking of Savana’s performance.
- Savana asked for private feedback during these reviews, which Nicole agreed to.
Next Steps Defined:
- A 30-day review is scheduled.
- Action items include signing the PIP, rescheduling quarterly reviews, and providing continued support.
Project Updates:
-
Hiring: Pause paralegal resume review/PI review. On hold because of capacity.
Next Steps & Action Items
What’s happening next + how to prepare for it
For You/Your Team:
- Nicole should print the performance improvement plan and ensure Savanna signs it.
- Nicole to resume individual file reviews next week.
- Nicole to track Savana’s errors more closely during these reviews.
- Nicole to support and monitor Savanna’s time-tracking habits.
- Nicole is to set a strong example for new employees by emphasizing the importance of proofreading, workflow compliance, and quality.
- Savana is to sign the performance improvement plan.
- Savana is to reflect on each error, determine its cause, and find a solution.
- Savana to slow down and proofread all work before submission.
- Savana to accurately track work time throughout the day (use alarms or reminders).
- Savana needs to prepare for the 30-day review by showing clear improvements.
- Savana should download and use Grammarly (or a similar tool) to catch errors.
Mind Over Law Team:
- DONE - Schedule the 30-day review meeting with Savanna.
- Monitor Savanna’s compliance and progress during this period.
- Provide ongoing support, coaching, and resources as needed.
Upcoming Meetings:
- 10.02.2025 | Paquette Reviews - Nicole’s Team Members
- 10.14.2025 | Nicole & Lexlee
- 10.20.2025 | Julie & Lexlee
- 10.21.2025 | Quarterly Strategy Meeting
- 11.03.2025 | Julie & Lexlee
- 11.05.2025 | Nicole & Lexlee
- 11.10.2025 | Stacey & Nicole
- 11.17.2025 | Julie & Lexlee
- 11.20.2025 | Monthly Leadership Meeting
- 12.01.2025 | Julie & Lexlee
- 12.01.2025 | Nicole & Lexlee
- 12.08.2025 | Stacey & Lexlee
- 12.15.2025 | Julie & Lexlee
- 12.18.2025 | Monthly Leadership Meeting
Strategy Snapshot
A reminder of the bigger picture & alignment with goals
👉 1-3 Year Goals - CLICK HERE to view.
👉 3rd Quarter 2025 Strategies - CLICK HERE to view.
Resources & Links
Winning Teams Dashboard:
To gain access, please follow the instructions below:
- If you already have an account with Kajabi, please CLICK HERE to log in.
- Can't remember your password? CLICK HERE to reset your password.
Mind Over Law App
- To make it even easier, once your Kajabi account is set up, you can download the Mind Over Law app for easy access on the go!
- Please CLICK HERE to download the Kajabi app on the App Store
- Or CLICK HERE to download Kajabi on Google Play.
Lexlee's Zoom Info:
-
Zoom Link: https://us02web.zoom.us/j/6134090453?pwd=b3BMRjl1K3EydlZ4NXJhY01JdlhLUT09
Meeting ID: 613 409 0453
Passcode: Ignite
Group Coaching Calls:
-
Winning Edge Group Coaching Call for Attorneys - Add to Calendar
- Winning Teams Group Coaching Call for Legal Support Staff - Add to Calendar